Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Reply Warranty

  • Our crew of qualified professionals will try their best to answer to your assistance requests in approximately 1 hour. If, however, the situation you have experienced demands the help of our Admin =Department,= we are going to forward the ticket to the technician on duty and will submit a comment to let you know.

  • Top quality support service

  • Top–quality Client Support Service

  • We provide you with round the clock customer help and support through a ultra–fast ticket system built into your Control Panel. You can write to us whenever you want about any of the packages that come pre–installed on the virtual server, which include the chosen Linux OS version, the server admin panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Hosting Control Panel that comes cost–free with your VPS provides you with an included knowledge base. There’s an assortment of exhaustive how–to posts and a number of step by step video classes that display all the important site supervision tasks. You can obtain them by clicking the Help or Video keys in the right corner of each Control Panel section.