Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you can find a comprehensive Help Center section featuring a variety of instructional articles and regularly asked questions. They are answered by our support team of knowledgeable technicians. Just fill in your question and our clever platform will show you the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • If you would like to see how a task is achieved or how an issue is rectified, instead of just reading about it, then have a look at our selection of how–to video tutorials. They cover many different issues and will help you quickly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer service with a 1–hour ticket response time guarantee. Our team of knowledgeable techs will be at your disposal to reply to all the questions that you could have. During non–busy periods, an answer will be supplied within just twenty minutes.